1. Information We Collect
At 24Toolz, we collect and process information to provide and improve our AI-powered text editing and PDF transformation services.
1.1 Personal Information
When you use our services, we may collect:
- Contact information (name, email address)
- Account credentials and profile information
- Billing and payment information
- Communication preferences
1.2 Document Data
To provide our core services, we process:
- Text content uploaded for editing and improvement
- PDF files for content transformation
- Document metadata and formatting information
- Processing results and edited content
2. How We Use Your Information
We use the collected information for the following purposes:
Service Provision
To deliver AI-powered text editing and PDF transformation services
Security & Protection
To protect our services and users from fraud and abuse
Personalization
To customize and improve your experience with our AI tools
Customer Support
To provide technical support and respond to inquiries
3. Data Security
We implement robust security measures to protect your data:
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls and authentication mechanisms
- Regular Audits: Continuous security monitoring and regular penetration testing
- Data Retention: Automatic deletion of processed documents after 30 days
4. Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request data deletion
Data portability
5. Contact Information
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at:
